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Comprehensive service solutions

Our customer care

Service demands are increasing as companies are streamlining their supply chains to increase efficiency and improve service levels. Any rupture in logistic operations can have serious implications: downtime in a warehouse can worst-case lead to very costly production delays, and ultimately even to cancelled orders and revenue loss. Not surprisingly, stow is experiencing more and more inquiries of our clients on how we can support them in ensuring delivery reliability and performance.

stow offers a full range of service solutions to support the customer at every step, from commissioning installations, rack safety inspections and preventive maintenance to on-site repairs, support for re-location or upgrading your equipment and systems.

Services for reliable, high-performance logistics

Commissioning & start-up

The stow trained technicians ensure a fast and smooth start-up of the customer’ s stow Atlas 1D shuttle system or of the mobile racking installation in the most efficient manner.

Tailored training

stow experts experts train the customer’s operators or maintenance teams to increase their safety and efficiency. We provide the staff with technical and safety training, enabling them to operate our solutions correctly and carry out certain maintenance tasks themselves. Several training options are available, on-site or at our headquarters, with training content specifically tailored to the customer’s requirements and the skills and expertise of the audience.

Relocation service

The stow experienced field service technicians support our customer in every step of the process to ensure a smooth relocation.