The mail should always comply with the following requirements:
- The invoice / credit note is a PDF document with a quality of at least 300 dpi
- The e-mail contains only 1 PDF document = 1 invoice / credit note
- The e-mail doesn’t contain any messages, since we will not read it (fully automated process)
○ Any comments or attachments to the invoice / credit note shall be added inside the PDF document of the relating invoice / credit note - Next to the PDF invoice / credit note, there are no other attachments added to the e-mail
The invoice should always contain the following data:
- The purchase order number (which always begins with 4500 followed by 6 digits)
- The vendor VAT number
- The company’s correct billing address and VAT number
Without this information we will not be able to process the invoices. In this case, the invoices will be returned automatically.